Effective date: October 20, 2026
This Privacy Policy explains how Lexi Lew (“Lexi Lew,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit lexilew.com, shop at shop.lexilew.com, join our mailing list, submit a booking, press, or contact form, or sign up to receive text messages from us.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information.
Business information
Lexi Lew
708 N Main St.
Goodlettsville, TN 37072
Email: info@lexilew.com
Phone: (725) 485-1227
Information We Collect
We collect information you give us directly and some information collected automatically when you use our website.
Information you provide
- Contact details, such as your name, email address, and mobile phone number, when you join our mailing list, opt in to text messages, or submit a contact, booking, or press kit request form.
- Booking and inquiry details, such as event dates, venue information, and the content of your messages.
- Order details when you buy merchandise, such as your shipping address and order history. Payments are processed by third-party payment processors; we do not store full credit card numbers.
Information collected automatically
- Device and usage data, such as your IP address, browser type, pages visited, and referring website.
- Cookies and similar technologies, described in the Cookies section below.
How We Use Your Information
We use your information to:
- Send you news about new music, show and tour dates, merchandise, and other updates you signed up for.
- Send text messages you have consented to receive (see the SMS section below).
- Respond to booking, press, and general inquiries.
- Process and ship merchandise orders and provide customer support.
- Operate, maintain, and improve our website.
- Comply with legal obligations and protect against fraud or misuse.
SMS / Text Messaging
If you opt in to text messages from Lexi Lew, we collect your mobile phone number and your consent to receive messages. We use it only to send the messages you agreed to, such as new music announcements, show and tour dates, merchandise updates, and replies to your booking or contact inquiries.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at info@lexilew.com or (725) 485-1227. Message frequency varies. Message and data rates may apply. See our Terms and Conditions for full SMS program terms.
How We Share Information
We do not sell or rent your personal information. We share it only with service providers who help us run our business, such as our CRM and messaging platform, email service, website host, merchandise and payment processors, and shipping carriers. These providers may use your information only to perform services for us. Text messaging opt-in data and consent are never shared with third parties, as stated above.
We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transfer.
Cookies and Analytics
Our website uses cookies and similar tools to remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, though some features may not work properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We keep your information only as long as needed for the purposes in this policy, or as required by law. When you unsubscribe or opt out, we stop sending you messages but may keep a record of your opt-out so we can honor it.
Your Choices and Rights
- Email: Click “unsubscribe” in any email.
- Text messages: Reply STOP to any message.
- Access, correction, or deletion: Email info@lexilew.com to request a copy of your information or ask us to correct or delete it. Depending on where you live, you may have additional privacy rights under state law, and we will honor them as required.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Third-Party Links
Our website links to third-party sites such as Spotify, Apple Music, YouTube, Instagram, TikTok, and Facebook. We are not responsible for their privacy practices; please review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact Us
Questions about this Privacy Policy? Contact us:
Lexi Lew
708 N Main St., Goodlettsville, TN 37072
Email: info@lexilew.com
Phone: (725) 485-1227